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Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a new framework that frees you from the trap of unproductive conflict and pointless arguing forever. If the threat of raised voices, emotional outbursts, and public discord makes you want to hide under the conference room table, you're not alone. Conflict, or the fear of it, can be exhausting. But as this powerful book argues, conflict doesn't have to be unpleasant. In fact, properly channeled, conflict can be the most valuable tool we have at our disposal for deepening relationships, solving problems, and coming up with new ideas. As the mastermind behind some of the highest-performing teams at Amazon, Twitter, and Slack, Buster Benson spent decades facilitating hard conversations in stressful environments. In this book, Buster reveals the psychological underpinnings of awkward, unproductive conflict and the critical habits anyone can learn to avoid it. Armed with a deeper understanding of how arguments, you'll be able to: • Remain confident when you're put on the spot • Diffuse tense moments with a few strategic questions • Facilitate creative solutions even when your team has radically different perspectives Why Are We Yelling will shatter your assumptions about what makes arguments productive. You'll find yourself having fewer repetitive, predictable fights once you're empowered to identify your biases, listen with an open mind, and communicate well.

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Genre: Psychology
Author: Buster Benson
Publisher: Penguin
Release: 2019-11-19
File: 288 Pages
ISBN-13: 9780525540113

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'This is a life-changing book. Read it three times and then give a copy to anyone you care about. It will make things better' – Seth Godin, author of This is Marketing 'All you need is Buster Benson. His methods are instantly actionable, [and] his writing is funny and relatable' – Adam Grant, author of Originals Why Are We Yelling is Buster Benson's essential guide to having more honest and constructive arguments. The way we argue is broken. Whether it’s about Brexit, the existence of ghosts, the best burger in the city or who’s allowed to sit in your favourite chair, we end up digging our heels in and yelling at one another or choosing to avoid heated topics entirely. There has to be a better way. Buster Benson, a Silicon Valley entrepreneur with two decades of experience facilitating hard conversations at some of the biggest tech companies in the world, recommends eight things to try in order to make disagreements more productive. By applying these eight new habits, we can flip frustrating, unproductive disagreements into ones that bear fruit and bring people closer together. In this book you'll master practical skills to make your disagreements more productive by: - Understanding four ways of disagreeing that are more valuable than simply ‘winning’ the argument - Identifying the kind of argument you’re having so you know how best to negotiate it - Articulating the best possible version of your opponent’s argument before attacking it With this toolkit we can explore more possibilities and perspectives in the world, simply because we’ll no longer be afraid to wade into scary topics of conversation.

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Genre: Self-Help
Author: Buster Benson
Publisher: Pan Macmillan
Release: 2019-11-28
File: Pages
ISBN-13: 9781529004953

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Why Are We Yelling is the essential book about how to turn arguments into a productive and enjoyable dialogue rather than a bad-natured confrontation. The way we argue is broken - whether we're arguing about immigration, the existence of ghosts, the best burger in the city, or who's allowed to sit in your favourite chair. We end up digging in our heels and yelling at one another or choosing to avoid heated topics entirely. Either way, problems continue to fester under the surface and inevitably return as even bigger problems later on. There has to be a better way. Buster Benson, a Silicon Valley entrepreneur with two-decades of experience facilitating hard conversations at some of the biggest and most controversial tech companies in the world, is on a mission to help us see disagreement differently. He recommends 10 things to try in order to make disagreements more productive. The way we talk is laden with old conversational habits that need to be re-examined - and by practicing these 10 new habits we can flip frustrating, unproductive disagreements into ones that bear fruit and bring people closer together. Instead of dreading arguments, or avoiding them at all costs, we'll even start looking forward to them as one of the most rewarding parts of our lives. In this book you'll learn practical skills to make your disagreements more fruitful by: * Learning to see and appreciate four other fruits of disagreements that are more valuable than "winning", and easier to harvest. * Identifying the kind of argument you're having so you can know how to best approach it. * Articulating the best possible version of your opponent's argument before attacking it. With this toolkit, we can learn to see the world as a less frustrating and more interesting place. Gone will be the days of mentally gearing up to attack people and defending ourselves from people we disagree with. Instead, we can explore more possibilities and perspectives in the world, simply because we'll no longer be afraid to wade into scary topics of conversation.

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Genre: Language Arts & Disciplines
Author: Buster Benson
Publisher: Macmillan
Release: 2019-11-26
File: 320 Pages
ISBN-13: 9781760789565

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Have you ever had to speak in a public meeting about your company’s or agencies plans, projects or programs? Have you attended a public meeting where people’s emotions were high? Do you want to learn how professional meeting facilitators deliver best outcomes? Professional facilitator, Dave Hardy, shares his unique insights learned from facilitating over 1,500 meetings. What are the techniques facilitators use to avoid an angry public meeting? How do they manage these meetings when they know many people will be angry? What are some of the unique situations that arise and how should you address them? In “Who Are These People and Why Are They Yelling at Me? The art and science of managing large angry public meetings” Hardy provides lessons for engaging the public in a meaningful manner. He gives essential tips for preparing for potential angry meetings and takes you step by step through the dynamics of how to help the group achieve dialogue. Essential facilitation tools and techniques are presented to support ‘extreme facilitator training’. Hardy teaches these facilitation techniques through real examples, academic insight and humour.

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Genre: Business & Economics
Author: David R. Hardy
Publisher: FriesenPress
Release: 2019-11-22
File: 333 Pages
ISBN-13: 9781525556272

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Draws on the author's Positive Parenting Solutions online course to explain how to correct negative behaviors in children, introducing the psychological theories of Alfred Adler on using empowerment to promote healthy child development.

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Genre: Family & Relationships
Author: Amy McCready
Publisher: TarcherPerigee
Release: 2012
File: 298 Pages
ISBN-13: 9780399160592

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50 years of an iconic classic! This international bestseller and inspiration for a beloved movie is a heroic story of friendship and belonging. No one ever said life was easy. But Ponyboy is pretty sure that he's got things figured out. He knows that he can count on his brothers, Darry and Sodapop. And he knows that he can count on his friends—true friends who would do anything for him, like Johnny and Two-Bit. But not on much else besides trouble with the Socs, a vicious gang of rich kids whose idea of a good time is beating up on “greasers” like Ponyboy. At least he knows what to expect—until the night someone takes things too far. The Outsiders is a dramatic and enduring work of fiction that laid the groundwork for the YA genre. S. E. Hinton's classic story of a boy who finds himself on the outskirts of regular society remains as powerful today as it was the day it was first published. "The Outsiders transformed young-adult fiction from a genre mostly about prom queens, football players and high school crushes to one that portrayed a darker, truer world." —The New York Times "Taut with tension, filled with drama." —The Chicago Tribune "[A] classic coming-of-age book." —Philadelphia Daily News A New York Herald Tribune Best Teenage Book A Chicago Tribune Book World Spring Book Festival Honor Book An ALA Best Book for Young Adults Winner of the Massachusetts Children's Book Award

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Genre: Young Adult Fiction
Author: S. E. Hinton
Publisher: Penguin
Release: 2012-05-15
File: 208 Pages
ISBN-13: 9781101642610

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The instant #1 bestseller. “This taut and terrifying book is among the most closely observed accounts of Donald J. Trump’s shambolic tenure in office to date." - Dwight Garner, The New York Times Washington Post national investigative reporter Carol Leonnig and White House bureau chief Philip Rucker, both Pulitzer Prize winners, provide the definitive insider narrative of Donald Trump's unique presidency with shocking new reporting and insight into its implications. “I alone can fix it.” So went Donald J. Trump’s march to the presidency on July 21, 2016, when he accepted the Republican presidential nomination in Cleveland, promising to restore what he described as a fallen nation. Yet over the subsequent years, as he has undertaken the actual work of the commander in chief, it has been hard to see beyond the daily chaos of scandal, investigation, and constant bluster. It would be all too easy to mistake Trump’s first term for one of pure and uninhibited chaos, but there were patterns to his behavior and that of his associates. The universal value of the Trump administration is loyalty - not to the country, but to the president himself - and Trump’s North Star has been the perpetuation of his own power, even when it meant imperiling our shaky and mistrustful democracy. Leonnig and Rucker, with deep and unmatched sources throughout Washington, D.C., tell of rages and frenzies but also moments of courage and perseverance. Relying on scores of exclusive new interviews with some of the most senior members of the Trump administration and other firsthand witnesses, the authors reveal the forty-fifth president up close, taking readers inside Robert Mueller’s Russia investigation as well as the president’s own haphazard but ultimately successful legal defense. Here for the first time certain officials who have felt honor-bound not to publicly criticize a sitting president or to divulge what they witnessed in a position of trust tell the truth for the benefit of history. This peerless and gripping narrative reveals President Trump at his most unvarnished and exposes how decision making in his administration has been driven by a reflexive logic of self-preservation and self-aggrandizement - but a logic nonetheless. This is the story of how an unparalleled president has scrambled to survive and tested the strength of America’s democracy and its common heart as a nation.

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Genre: Political Science
Author: Philip Rucker
Publisher: Penguin
Release: 2020-01-21
File: 480 Pages
ISBN-13: 9781984877505

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A bestselling modern classic—both poignant and funny—about a boy with autism who sets out to solve the murder of a neighbor's dog and discovers unexpected truths about himself and the world. Nominated as one of America’s best-loved novels by PBS’s The Great American Read Christopher John Francis Boone knows all the countries of the world and their capitals and every prime number up to 7,057. He relates well to animals but has no understanding of human emotions. He cannot stand to be touched. And he detests the color yellow. This improbable story of Christopher's quest to investigate the suspicious death of a neighborhood dog makes for one of the most captivating, unusual, and widely heralded novels in recent years.

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Genre: Fiction
Author: Mark Haddon
Publisher: Vintage
Release: 2004-05-18
File: 240 Pages
ISBN-13: 1400079071

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Twitter is not just for talking about your breakfast anymore. It’s become an indispensable communications tool for businesses, non-profits, celebrities, and people around the globe. With the second edition of this friendly, full-color guide, you’ll quickly get up to speed not only on standard features, but also on new options and nuanced uses that will help you tweet with confidence. Co-written by two widely recognized Twitter experts, The Twitter Book is packed with all-new real-world examples, solid advice, and clear explanations guaranteed to turn you into a power user. Use Twitter to connect with colleagues, customers, family, and friends Stand out on Twitter Avoid common gaffes and pitfalls Build a critical communications channel with Twitter—and use the best third-party tools to manage it. Want to learn how to use Twitter like a pro? Get the book that readers and critics alike rave about.

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Genre: Computers
Author: Tim O'Reilly
Publisher: "O'Reilly Media, Inc."
Release: 2011-11-07
File: 256 Pages
ISBN-13: 9781449318963

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A groundbreaking guide to raising responsible, capable, happy kids Based on the latest research on brain development and extensive clinical experience with parents, Dr. Laura Markham’s approach is as simple as it is effective. Her message: Fostering emotional connection with your child creates real and lasting change. When you have that vital connection, you don’t need to threaten, nag, plead, bribe—or even punish. This remarkable guide will help parents better understand their own emotions—and get them in check—so they can parent with healthy limits, empathy, and clear communication to raise a self-disciplined child. Step-by-step examples give solutions and kid-tested phrasing for parents of toddlers right through the elementary years. If you’re tired of power struggles, tantrums, and searching for the right “consequence,” look no further. You’re about to discover the practical tools you need to transform your parenting in a positive, proven way.

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Genre: Family & Relationships
Author: Laura Markham
Publisher: Penguin
Release: 2012-11-27
File: 304 Pages
ISBN-13: 9781101613627

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