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A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

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Genre: Customer services
Author: Kenneth H. Blanchard
Publisher: HarperCollins Publishers
Release: 1998
File: 137 Pages
ISBN-13: 0006530699

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"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

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Genre: Business & Economics
Author: Ken Blanchard
Publisher: Harper Collins
Release: 1993-05-19
File: 160 Pages
ISBN-13: 0688123163

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BOOK EXCERPT:

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Product Details :

Genre: Business & Economics
Author: Ken Blanchard
Publisher: Harper Collins
Release: 1993-05-19
File: 160 Pages
ISBN-13: 9780688123161

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Learn How to Create Raving Fans and Zealots For Your Brand! Why do some brands succeed beyond all reasonable expectation, while other brands that are just as good or even better wind up failing within a few months? How is it that an Oprah becomes an icon, while dozens of other talk show hosts quickly fall into oblivion? Why does Nike inspire such loyalty, while other brands of shoes struggle for market share? Imagine if your product inspired the same level of loyalty that Apple, Disney and Starbucks receive from their customers. Now imagine you can actually engineer that loyalty right into your brand – it makes your head spin a bit, doesn't it?

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Genre: Social Science
Author: resell right
Publisher: 大賢者外語
Release:
File: Pages
ISBN-13:

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Genre:
Author: Shivir Takshak
Publisher: Lulu.com
Release:
File: Pages
ISBN-13: 9781291595901

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Mo Bunnell's comprehensive system will help you win more clients, build stronger relationships, and bring in more business. If you're good at doing something, and you need to connect with paying clients in order to keep doing it, this book is for you. There are more of us out there than you might think--from professionals like lawyers and consultants to big company account managers and freelancers of all stripes. And this book will teach you how to sell yourself without selling your soul. In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell's science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you'll learn to enjoy doing the activities that drive that growth. You'll be happier, and so will your clients.

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Genre: Business & Economics
Author: Mo Bunnell
Publisher: PublicAffairs
Release: 2018-09-11
File: 304 Pages
ISBN-13: 9781610399593

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Speakers, Coaches, Entrepreneurs, Youtubers, Realtors, Bloggers and all types of service professionals...here is your transformation to the next level. Everyone needs to add a Book to their funnel, even if you hate to write. Best Selling Author, Christopher Robin Roel, shows you why you need publish a book now and how easy it is. Christopher shows you how to use that book in a funnel to drive raving fans from online onto your email list, and ultimately into your client list. If you have a brick and mortar, or service business, you NEED to kno this online business model to use the book as your ultimate business card. Get more speaking gigs, create digital products, and change the relationship from you and your clients with a book. They will go from skeptical prospects to hungry followers who want to buy everything you got. Embark on the journey, that will skyrocket your brand. Take action to take your business and your life to the next level. Click Buy Now!

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Genre:
Author: Christopher Roel
Publisher: Createspace Independent Publishing Platform
Release: 2018-05-19
File: 108 Pages
ISBN-13: 1719360286

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Drawing from the experience of Enterprise, the global car rental powerhouse, a management expert shows business leaders how to build an army of loyal customers and devoted employees to thrive in today's competitive world.

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Genre: Business & Economics
Author: Kirk Kazanjian
Publisher: Crown Pub
Release: 2013-04-23
File: 257 Pages
ISBN-13: 9780385346948

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In-Home Sales Acceleration gives you a simple system for success. This book provides specific ways to deliver the "Ultimate Client Experience," increase revenue, and keep clients for life. It also includes proprietary methodologies for becoming a better salesperson and creating sustainable income growth. You will finally be able to break through barriers that have been holding you back, take control of your results, and accelerate your sales.

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Genre:
Author: Kenny Chapman
Publisher: Createspace Independent Publishing Platform
Release: 2017-10-12
File: 98 Pages
ISBN-13: 1978169973

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