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As enlightening as The Facebook Effect, Elon Musk, and Chaos Monkeys—the compelling, behind-the-scenes story of the creation of one of the most essential applications ever devised, and the rag-tag team that built it and changed how we navigate the world Never Lost Again chronicles the evolution of mapping technology—the "overnight success twenty years in the making." Bill Kilday takes us behind the scenes of the tech’s development, and introduces to the team that gave us not only Google Maps but Google Earth, and most recently, Pokémon GO. He takes us back to the beginning to Keyhole—a cash-strapped startup mapping company started by a small-town Texas boy named John Hanke, that nearly folded when the tech bubble burst. While a contract with the CIA kept them afloat, the company’s big break came with the first invasion of Iraq; CNN used their technology to cover the war and made it famous. Then Google came on the scene, buying the company and relaunching the software as Google Maps and Google Earth. Eventually, Hanke’s original company was spun back out of Google, and is now responsible for Pokémon GO and the upcoming Harry Potter: Wizards Unite. Kilday, the marketing director for Keyhole and Google Maps, was there from the earliest days, and offers a personal look behind the scenes at the tech and the minds developing it. But this book isn’t only a look back at the past; it is also a glimpse of what’s to come. Kilday reveals how emerging map-based technologies including virtual reality and driverless cars are going to upend our lives once again. Never Lost Again shows us how our worldview changed dramatically as a result of vision, imagination, and implementation. It’s a crazy story. And it all started with a really good map.

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Genre: Business & Economics
Author: Bill Kilday
Publisher: HarperCollins
Release: 2018-06-05
File: 368 Pages
ISBN-13: 9780062673053

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Genre: Reference
Author: Robert Randolph Singleton
Publisher: Atlantic Publishing Company
Release: 2018-04-24
File: Pages
ISBN-13: 9781620235911

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Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.

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Genre: Business & Economics
Author: Joey Coleman
Publisher: Penguin
Release: 2018-04-03
File: 384 Pages
ISBN-13: 9780735220041

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Up to 25 per cent of peole have a poor sense of direction that adversely affects their lives. In this book, the author has not only produced fascinating research on the subject, she also makes suggestions on how to minimize a problem that affects so many of us.

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Genre: Geographical perception
Author: Linda Grekin
Publisher: How To Books Ltd
Release: 2003
File: 125 Pages
ISBN-13: 1857039173

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Millions of people, including Ann Landers, Joan Baez, Beverly Sills, and Dr. Kenneth Blanchard, have a poor sense of direction. In this groundbreaking book, Linda Grekin explains why some people never get from point A to point B and what, if anything, they can do about it. Based on original research, talks with top scientific experts and hundreds of interviews with the directionally challenged, Grekin offers a provocative and lively examination of the seventh sense--the sense of direction. From children to CEOs, Grekin shows why millions of otherwise competent people become easily disoriented and are often unable to find their way.--From publisher description.

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Genre: Self-Help
Author: Linda Grekin
Publisher: Rdr Books
Release: 1998
File: 118 Pages
ISBN-13: 1571430695

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Friends since early childhood, Lilly and Zane have always been inseparable. After four years apart, will their relationship change? Upon seeing Lilly again after such a long absence he realizes his heart belongs to her. When a wealthy ranch owner from Texas offers Lilly the job of a lifetime, will she leave knowing the effect it will have on Zane and their relationship? Will her new boss expect more than just an employer/employee relationship? Just how far will he go to win her over? Will Zane be able to pull her from the ties of the ranch or will it be A Love Never Lost?

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Genre: Fiction
Author: Stephanie Payne Hurt
Publisher: Stephanie Hurt
Release: 2012-10
File: 350 Pages
ISBN-13: 9781480027220

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This book is divided into five chapters, and each chapter takes you through the different stages of heartbreak. Reading "she will never lose herself again" will feel as if you are diving deep inside the diary of a broken-hearted girl as she starts to find herself after being lost in the cycle of a broken relationship. The goal with this book is to empower anyone who needs the strength to pursue self-love. It is for the ones who lost themselves while loving someone else. It is for you who is hurting. It is for you who is healing.

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Genre:
Author: Jasmine Macias
Publisher:
Release: 2020-01-22
File: 217 Pages
ISBN-13: 1656772957

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The author recalls her life, interspersing her memories with her own stories.

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Genre: Biography & Autobiography
Author: Amelia Batistich
Publisher:
Release: 2001
File: 218 Pages
ISBN-13: UOM:39015050755167

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The Most Practical Book on Negotiating Ever Written Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and techniques if someone shows them what to do. This book does exactly that. Never Lose Again reveals a simple but remarkably effective set of fifty questions that anyone can immediately use to become far better negotiators. The fifty questions apply to all types of negotiation situations, from conflicts like buying a home or car to business transactions of all kinds. Each question has been designed to put you in the best position possible, helping you to avoid tricks, break deadlocks, discover conflict and dispute resolutions, and find hidden deals in all types of negotiations. No other book on the market distills the key negotiation principles into such a simply, effective, and instantly usable form. By learning to use these questions, you can start thinking like expert negotiators and make better deals for yourself, your family, and your business.

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Genre: Business & Economics
Author: Steven Babitsky
Publisher: Macmillan
Release: 2011-01-04
File: 320 Pages
ISBN-13: 1429975857

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In these pages Roger Corman, the most successful independent filmmaker in Hollywood relates his experiences as the director and/or producer of such low-budget classics Attack of the Crab Monsters, The Little Shop of Horrors, The Raven, The Man with the X-ray Eyes, The Wild Angels, The Trip, Night Call Nurses, Bloody Mama, Piranha, and many others. He also discusses his distribution of the Bergman, Fellini, and Truffaut movies that later won Academy Awards in the Best Foreign Film category. Corman alumni—John Sayles, Martin Scorsese, Jack Nicholson, Vincent Price, Francis Ford Coppola, Peter Bogdanovich, Peter Fonda, Joe Dante, and Jonathan Demme, among others—contribute their recollections to give added perspective to Corman's often hilarious, always informative autobiography.

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Genre: Performing Arts
Author: Roger Corman
Publisher: Da Capo Press
Release: 1998-08-22
File: 254 Pages
ISBN-13: 0306808749

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