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Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

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Genre: Business & Economics
Author: Marcus Buckingham
Publisher: Simon and Schuster
Release: 2014-02-02
File: 272 Pages
ISBN-13: 9781595620415

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Outlines a program developed by Gallup experts and based on a study of more than two million people to help readers discover their distinct talents and strengths and how they can be translated into personal and career successes. 100,000 first printing.

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Genre: Business & Economics
Author: Gallup
Publisher: Simon and Schuster
Release: 2001-01-29
File: 260 Pages
ISBN-13: 9780743201148

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Companies routinely claim that 'Our People Are Our Greatest Asset', but research data shows that in practice most people do not actually use their assets much at work. This books aims to change that. When employees learn how to truly apply their greatest strengths at work, they turbo-charge their career potential and everybody wins. Companies find that their employees are more productive, their teams are more effective, their organization is more innovative and, accordingly, their customers are more engaged. In FIRST, BREAK ALL THE RULES, Marcus Buckingham proved the link between engaged employees and more profitable bottom lines and highlighted great managers as the catalyst. In NOW, DISCOVER YOUR STRENGTHS he explained how to sort through your patterns of wishes, abilities, thoughts and feelings and, with the help of a web-based profile, identify your five most dominant talents. In GO, PUT YOUR STRENGTHS TO WORK he shows you how to take the crucial next step. How to seize control of your time at work and, in the face of a world that doesn't much care whether you are playing to your strengths, how to rewrite your job description under the nose of your boss.

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Genre: Business & Economics
Author: Marcus Buckingham
Publisher: Simon and Schuster
Release: 2008-09-04
File: 320 Pages
ISBN-13: 9781847375193

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Drawing on a wide body of research, including extensive in-depth interviews, THE ONE THING YOU NEED TO KNOW reveals the central insights that lie at the core of: Great Managing, Great Leadership and Great Careers. Buckingham uses a wealth of relevant examples to reveal that at the heart of each insight lies a controlling insight. Lose sight of this 'one thing' and all of your best efforts at managing, leading, or individual achievement will be diminished. For great managing, the controlling insight has less to do with fairness, or team building, or clear expectations (although all are important). Rather, the one thing great managers know is the need to discover and then capitalize on what is unique about each person. For leadership, the controlling insight is the opposite - discover and capitalize on what is universal to all your people, regardless of differences in personality, race, sex, or age. For sustained individual success, the controlling insight is the need to discover what you don't like doing, and know how and when to stop doing it. In every way a groundbreaking work, THE ONE THING YOU NEED TO KNOW offers crucial performance and career lessons for business people at every level.

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Genre: Business & Economics
Author: Marcus Buckingham
Publisher: Simon and Schuster
Release: 2008-09-04
File: 304 Pages
ISBN-13: 9781847396235

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Based on the largest study of worker attitudes in the world and more than a decade of Gallup research, the authors explain the 12 Elements essential to motivating employees. The book also features the inspiring stories of 12 managers around the world who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.

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Genre: Business & Economics
Author: Rodd Wagner
Publisher: Simon and Schuster
Release: 2014-12-02
File: 280 Pages
ISBN-13: 9781595620477

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The Groundbreaking Strengths Assessment from the Leader of the Strengths Revolution In the years since the publication of First, Break All the Rules and Now, Discover Your Strengths, millions have come to the simple but powerful realization that to get the most out of people, you must build on their strengths. And yet, as Marcus Buckingham astutely points out, though the strengths-based approach is now conventional wisdom, the tools and systems inside organizations—performance appraisals, training programs, and succession planning systems—remain stubbornly remedial and exclusively focused on measuring skills, finding gaps, and attempting to plug them. It’s a crisis for individuals and organizations, with management ideas and everyday practice utterly out of sync. That’s about to change. StandOut 2.0 is a revolutionary book and tool that enables you to identify your strengths, and those of your team, and act on them. The original edition of StandOut provided top-notch insights from one of the world’s foremost authorities on strengths, as well as access to a powerful, cutting-edge online assessment tool. StandOut 2.0 also includes the assessment and a robust report on your most dominant strengths. The report is easily exported so you can use it to present the very best of yourself to your team and your company. StandOut 2.0 is your indispensable guide for building on your strengths to further your career—and help your team and organization win.

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Genre: Business & Economics
Author: Marcus Buckingham
Publisher: Harvard Business Review Press
Release: 2015-07-14
File: 240 Pages
ISBN-13: 9781633690752

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"[A] summary of Gallup studies accumulated in the mid-to-late 1990s ... initiated by the lifetime work of the late Dr. Donald O. Clifton ... the father of strengths-based psychology"--Page 3.

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Genre: Business & Economics
Author: Gallup Organization
Publisher: Simon and Schuster
Release: 2016-05-03
File: 368 Pages
ISBN-13: 9781595621115

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Bridget Flanagan knows how to assess risks, but are the consequences of exposing her heart too dangerous? Bridget has a passion for safety and in the world of oil refineries that makes her great at her job. So when her big promotion goes to someone else, she heads out on the town to forget her troubles. Jack Gibbs seems like the perfect man to distract her. At least until Monday morning when she discovers Jack is her new boss. There's no way she's going to keep seeing him, no matter the connection between them. She's been burned before. Jack can't understand why Bridget's so against their relationship. They positively sizzled during their one night together. He knows he has to be careful now she reports to him, but she tempts him in every way. Can Jack convince Bridget to give him a chance, or is the risk too high?​

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Genre: Fiction
Author: Claire Boston
Publisher: Bantilly Publishing
Release: 2016-04-21
File: Pages
ISBN-13: 9780994552808

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Honest and full of heart, this clever contemporary romance debut deftly combines utterly relatable family drama with all the sweetness and uncertainty that comes with falling in love. Rule #1: Don't get attached. Amber lives by strict rules to survive her mother’s love life: Always keep your eyes on the horizon and never get close to anyone connected to Mom's boyfriends. But after they move in with Kevin, the latest of her mom's “soul mates,” the rules become increasingly difficult to follow. Kevin’s daughter, Cammie, keeps acting like Amber’s friend, even though she’s definitely not. And Jordan—star basketball player, hottest boy in school, and Cammie's best friend—keeps showing up at the most inconvenient moments. Amber has reasons for every one of her rules, and following them is the only way to protect her heart when her mom inevitably moves on. But as she spends more time with Kevin, his daughter, and especially Jordan, she starts to wonder if the rules might be worth breaking this time. Chosen by readers like you for Macmillan's young adult imprint Swoon Reads, Rules We're Meant to Break is a charming, heartachingly real story of family and young love by debut author Natalie Williamson. Praise for Rules We're Meant to Break: "Vibrant and funny and completely relatable. ... The perfect read for anyone wanting to be swept away." —Danielle Stinson, author of Before I Disappear "Rules We’re Meant to Break is one of those young adult contemporaries that I truly resonated with... What an amazing debut! I cannot wait to see what Natalie Williamson writes next!" —The Write Kind of Love

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Genre: Young Adult Fiction
Author: Natalie Williamson
Publisher: Swoon Reads
Release: 2019-06-11
File: 288 Pages
ISBN-13: 9781250313270

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Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our ''fix it'' habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice. -Brené Brown, author of Rising Strong and Daring Greatly Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how---by saying less and asking more--you can develop coaching methods that produce great results. - Get straight to the point in any conversation with The Kickstart Question - Stay on track during any interaction with The AWE Question - Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question - Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question - Finally, ensure others find your coaching as beneficial as you do with The Learning Question A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.

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Genre: Business & Economics
Author: Michael Bungay Stanier
Publisher: Box of Crayons Press
Release: 2016-02-29
File: 242 Pages
ISBN-13: 9780978440749

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