eBook Download

BOOK EXCERPT:

The CEO of the successful online shoe retailer Zappos explains, in graphic novel format, how he used the science of happiness to boost sales and deliver contentment to his employees, customers, investors, and vendors.

Product Details :

Genre: Business & Economics
Author: Tony Hsieh
Publisher: Writers of the Round Table
Release: 2012-03
File: 80 Pages
ISBN-13: 1610660242

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Recounts in graphic novel format the events leading up to the adoption of the Constitution and the arguments that arose over its clauses, and explains the meaning of the original document.

Product Details :

Genre: Comics & Graphic Novels
Author: Thomas Jefferson
Publisher: Writers of the Round Table
Release: 2012
File: 50 Pages
ISBN-13: 1610660250

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Zappos redefined online shopping when it came on the scene in 1999, founded by Nick Swinmurn and Tony Hsieh. Their savvy approach to customer service and determination to keep their employees happy has resulted in Zappos becoming a mutimillion dollar company. This volume is not only an intriguing modern history of an empire, it's a valuable resource for future Internet entrepreneurs.

Product Details :

Genre: Juvenile Nonfiction
Author: Erin Staley
Publisher: The Rosen Publishing Group, Inc
Release: 2013-07-15
File: 128 Pages
ISBN-13: 9781448895335

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Evolving Dharma is the definitive guide to the meditation revolution. Fearless, unorthodox, and irreverent scholar and activist Jay Michaelson shows how meditation and mindfulness have moved from ashrams and self-help groups to classrooms and hospitals, and offers unusually straight talk about the “Big E”— enlightenment. Michaelson introduces us to maverick brainhackers, postmodern Buddhist monks, and cutting-edge neuroscientists and shares his own stories of months-long silent retreats, powerful mystical experiences, and many pitfalls along the way. Evolving Dharma is a must-read for the next-generation meditator, the spiritually cynical, and the curious adventurer in all of us.

Product Details :

Genre: Body, Mind & Spirit
Author: Jay Michaelson
Publisher: North Atlantic Books
Release: 2013-10-15
File: 272 Pages
ISBN-13: 9781583947159

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B. They must become B2Me – more personal, more relevant. With customers having higher expectations and access to more information than ever before, companies must create stellar, frictionless, personalized, and memorable customer experiences, if they plan to stay in the game. In this book, you will learn: • What customer experience truly is. • How emotions can increase customer loyalty...or make customers ditch a brand. • Which behaviors and attitudes lose customers. • Ten easy, practical, and proven ways to immediately improve your customer experience. • What renowned companies do to offer the best customer experience. This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people, or installers. No matter what role you play, this book offers easy tips, recommendations, and examples to help improve customer experience, realistically, sustainably, and affordably.

Product Details :

Genre: Business & Economics
Author: Daniel Lafrenière
Publisher: CRC Press
Release: 2019-11-04
File: 94 Pages
ISBN-13: 9781000708028

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Product Details :

Genre:
Author:
Publisher:
Release: 1896
File: Pages
ISBN-13: UCAL:C2650098

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Provides an overview of the big issues in the business world today, with firsthand accounts from young leaders tasked with tackling these issues head on.

Product Details :

Genre: Business & Economics
Author: John Coleman
Publisher: Harvard Business Press
Release: 2012
File: 296 Pages
ISBN-13: 9781422162668

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Product Details :

Genre: New York (N.Y.)
Author:
Publisher:
Release: 1867
File: Pages
ISBN-13: CHI:20046604

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. Now in its Second Edition, Studying Leadership continues to provide a comprehensive overview of the key theories, topics, research debates and major developments in the field of leadership studies. Split into three parts, the book covers the traditional and mainstream theories on leadership; the main topics and perspectives explored in leadership research, and the recent trends in leadership studies such as gender and diversity, ethics, sustainability, language and identity. The new edition features a chapter on “Researching Leadership” and includes extended case studies to enhance learning and support students with their dissertations and research projects. The book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including chapter specific multiple-choice questions, case studies, videos with critical thinking questions and discussion questions, free SAGE journal articles, PowerPoint slides and an instructor’s manual. Suitable reading for students on leadership courses across a range of subjects including Business & Management, Health and Education.

Product Details :

Genre: Business & Economics
Author: Doris Schedlitzki
Publisher: SAGE
Release: 2017-11-27
File: 480 Pages
ISBN-13: 9781526430953

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>




eBook Download

BOOK EXCERPT:

Product Details :

Genre: New York (N.Y.)
Author:
Publisher:
Release: 1865
File: Pages
ISBN-13: PRNC:32101074880756

#1 eBook Free in [pdf] [kindle] [epub] [tuebl] [mobi] [audiobook], #1 New Release 2020 >>